At Ahaliba Studio, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website (the “Site”), register for a personal account, or purchase access to our exclusive films. You agree to the terms outlined in this policy when using our services. Please read it carefully.
1. Information We Collect
We collect information to provide a seamless experience and deliver our exclusive film content. The types of information we may collect include:
- Personal Information: When you register for an account or make a purchase, we collect details such as:
- Full name
- Email address
- Billing address
- Payment information (e.g., credit card details, processed securely via third-party payment providers)
- Username and password (encrypted for security)
- Usage Data: When you interact with our Site, we automatically collect:
- IP address
- Browser type and version
- Device information (e.g., operating system, device ID)
- Pages visited, time spent on the Site, and actions taken (e.g., films watched or added to your list)
- Cookies and Tracking Technologies: We use cookies and similar tools to enhance your experience, analyze usage, and personalize content. This may include:
- Session cookies (temporary, expire when you leave)
- Persistent cookies (stored for future visits)
- Analytics data (e.g., via Google Analytics)
- Voluntary Information: If you contact us (e.g., via email or support forms), we may collect additional details you provide, such as feedback or inquiries.
2. How We Use Your Information
We use your data to operate our services and improve your experience with Ahaliba Studio. Specifically, we may use it to:
- Create and manage your personal account.
- Process payments and provide access to purchased films.
- Send you transactional emails (e.g., purchase confirmations, account updates).
- Personalize your experience, such as recommending films based on your viewing history.
- Analyze Site usage to enhance functionality and content.
- Communicate with you about updates, promotions, or support issues (you can opt out of marketing emails).
- Ensure the security of our Site and prevent fraud or unauthorized access.
- Comply with legal obligations or respond to legal requests.
3. How We Share Your Information
We do not sell or rent your personal information to third parties. However, we may share your data in these cases:
- Service Providers: We operate the Site with trusted third parties (e.g., payment processors, hosting services, analytics tools). These partners are bound by confidentiality agreements and only process data on our behalf.
- Example: Payment details are handled by PayPal; we do not store full credit card numbers.
- Legal Requirements: We may disclose the information if the law requires it, such as in response to a court order or government request.
- Business Transfers: If Ahaliba Studio is involved in a merger, acquisition, or sale, your data may be transferred as part of that process, with continued protection under this policy.
4. Your Choices and Rights
You have control over your personal information:
- Account Management: Update your profile or delete your account via the Site’s settings.
- Cookies: You can adjust your browser settings to accept, reject, or delete cookies (note that disabling cookies may limit Site functionality).
- Marketing Emails: Unsubscribe from promotional emails using the link in any message.
- Data Rights: Depending on your location (e.g., under GDPR for EU residents), you may have rights to:
- Access your data
- Correct inaccuracies
- Request deletion
- Restrict or object to processing
- Data portability To exercise these rights, contact us at [email protected]
5. Data Security
We take your security seriously and implement industry-standard measures to protect your information, including:
- Encryption of sensitive data (e.g., passwords, payment details) in transit and at rest.
- Regular security audits and updates to our systems.
- Restricted access to your data by our staff, only as needed to perform their duties. However, no online system is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
6. Data Retention
We keep your information only as long as necessary:
- Account data is retained while your account is active. If you delete your account, we remove personal data within 30 days, except as required by law.
- Transaction records (e.g., purchase history) are kept for 7 years to comply with tax and accounting laws.
- Usage data is anonymized and stored for analytics purposes indefinitely.
7. Children’s Privacy
Ahaliba Studio is not intended for users under 13 years old. We do not knowingly collect data from children. If we discover such data, we will delete it immediately. Contact us if you believe a child has provided us with information.
8. International Data Transfers
Our servers may be outside your country (e.g., in the United States or EU). If you’re outside these regions, your data may be transferred internationally. We ensure such transfers comply with applicable laws (e.g., using Standard Contractual Clauses for GDPR compliance).
9. Third-Party Links
Our Site may contain links to external websites (e.g., social media or partners). We’re not responsible for their privacy practices. Review their policies before sharing data.
10. Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. We’ll notify you of significant updates via email or a Site notice. Check the “Last Updated” date at the top for the latest version.
11. Contact Us
Questions or concerns? Reach out to us:
Response Time: We aim to reply within 30 days.
Email: [email protected]